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09.18.07
MyCRMcareer - A New Online Service For CRM Professionals
 By Christopher Carfi
Throughout the latter part of the summer, the
Cerado team has been partnering with our friends at BPTPartners to build out a new online service for
CRM (Customer Relationship Management) professionals.
The service is called myCRMcareer.com, and it launched Monday.
This has been an great adventure, as we're pulling together a whole host of different capabilities in one place for individuals who are tuning their careers to serve the needs of customers (e.g. sales, marketing, and service professionals) as well as ensuring that organizations which are trying to connect with those individuals are having their needs met as well.
The service is pulling together a number of different capabilities in one place:
• A Resource Center for CRM professionals
• A Peer Networking area for connecting with others in the CRM industry (built on top of the Cerado Haystack white label social networking platform, naturally)
• A Career Center for job seekers
• A Resume search capability for organizations looking to hire CRM pros
• Open blogging for any member of the site
• Links to industry training and education
• ...and a great number of other capabilities as well
As is true in launching any online community effort, the "getting to here" of envisioning a direction and creating and implementing technology has been a great reward.
Now the real part starts, growing and nurturing the community. The great thing is, that's where the fun is. It's the part where humanity meets business.
Do come visit, will you?
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About the Author:
Christopher Carfi, CEO and co-founder of Cerado, looks at sales, marketing, and the business experience from the customer´s point of view. He currently is focused on understanding how emerging social technologies such as blogs, wikis, and social networking are enabling the creation of new types of customer-driven communities. He is the author of the Social Customer Manifesto weblog, and has been occasionally told that he drives and snowboards just a little too quickly.
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