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July 19, 2010
Is Sugar 6 CRM Open Source?
By Savio Rodrigues
SugarCRM's recent launch of Sugar 6 CRM raised the thorny "but is it open source" question yet again. The question puts too much weight on the accessibility of the product's source code or whether the product has a large enough user community. Current and prospective SugarCRM customers would do well to heed the lessons from the current predicament OpenSolaris users find themselves in and make the product selection based on your business needs, and not aspects such as access to the source code and size of the user community.

Open source, open core or proprietary?

SugarCRM offers a free AGPLv3 licensed Sugar Community Edition and commercially licensed Sugar Professional and Sugar Enterprise editions. All three editions provide the user with the product's source code. Paying customers with access to the Professional or Enterprise edition source code, are able to modify the code, but are not allowed to redistribute the source code as per term 3 of the commercial license.

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