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[2003-10-08] Siebel Takes (Another) Shot at ASP Model
After a good bit of speculation, IBM and Siebel have finally embraced the software-as-service model with the announcement of an on-demand, hosted CRM offering. "Siebel coming back into the ASP marketplace, after previously launching and then killing Sales.com, is clearly a defensive response to the success that other vendors, specifically salesForce.com are enjoying," says Jim Dickie, partner, CSO Insights. "I doubt that this will have a major impact on their enterprise-Fortune 500 account business, as the majority of those firms want to manage their CRM applications internally for a variety of reasons."
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