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[2006-09-25] Superior Customer Service Management
"For many small- to medium-sized businesses, the key differentiator between their enterprises and those of large companies is their ability to deliver exceptional customer service," says Michael Emaus, CEO of eEnterprise (www.eEnterprise.com), a division of NetSuite global reseller Skyytek Worldwide.
[2006-09-11] The New and Improved Microsoft CRM 3.0
Microsoft CRM (customer relationship management) was created in order to assure the proper management of your company's budget and to support the needs and requirements of your business.
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