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Newsletter Archive: 2005

Oracle Wants Smackdown On Salesforce

A couple of months ago, Oracle added Siebel to the fold and in the process began their squeeze of rivals like Saleforce.com. At this point, Oracle said they have no plans to buy Salesforce. Instead Oracle plans to rub out the CRM. Back in September, Saleforce chief Marc Benioff put out an internal memo to all his saying Oracle put Siebel's...

http://www.crmproductreview.com/2005/1212.html

12.12.05

Microsoft Dynamically Refreshing CRM Product

Now that it is sold under the Microsoft Dynamics brand, the company's customer relationship management product will get a pricing change and lose one SKU.

http://www.crmproductreview.com/2005/1121.html

11.21.05

Microsoft Dynamics CRM, GP, NAV, AX: Project Green – Preliminary Review

Microsoft Business Solutions Great Plains, Navision, Axapta, Solomon and CRM are strategically renamed into Microsoft Dynamics GP. NAV, AX, SL, CRM respectively. We had huge number of calls from current and potential customers...

http://www.crmproductreview.com/2005/1031.html

10.31.05

MSN Launches US AdCenter Pilot

MSN is set to launch a US pilot of its upcoming MSN adCenter, an invitation only program aimed at search engine marketers. News of the pilot spread via choice email invites and a series of blog entries on the news.

http://www.crmproductreview.com/2005/1010.html

10.10.05

Microsoft Moves Dynamics To Centro

Redmond wants to refocus on the mid-sized business market, and has renamed its business solution products. It's not Microsoft CRM, it's Microsoft Dynamics CRM. That was one of the changes Microsoft disclosed...

http://www.crmproductreview.com/2005/0912.html

09.12.05

Microsoft CRM For Large Corporations – Security

When a corporation is looking into CRM applications to choose from - one of the fist questions is security. In this small article we'll try to give you the highlights on the most typical questions we are receiving in the security area.

http://www.crmproductreview.com/2005/0822.html

08.22.05

Siebel Tops Forrester's Wave for Enterprise CRM

Siebel Systems continues to top the stack of leading enterprise CRM suite vendors, according to the latest Forrester Wave, with SAP, Oracle, and Amdocs making heavy strides in the field.

http://www.crmproductreview.com/2005/0725.html

07.25.05

Microsoft Boosts CRM Solution To 3.0

At its conferences in Minneapolis and the Netherlands, Microsoft moved its CRM solution from 1.2 forward to 3.0.

http://www.crmproductreview.com/2005/0711.html

07.11.05

Sugar And Open Source – The Recipe For CRM Success

WebProNews chats with SugarCRM CEO John Roberts about customer relationship management software, two of the biggest names in open source, and the shockingly simple reason why SugarCRM is wired, Salesforce.com is tired, and Siebel has expired.

http://www.crmproductreview.com/2005/0613.html

06.13.05

Sage targets midmarket CRM channel

Business software giant Sage has launched a Middle East reseller recruitment drive to sign up partners capable of providing a route-to-market for its ACT! Professional midmarket customer relationship management (CRM) offerings in the region.

http://www.crmproductreview.com/2005/0509.html

05.09.05

Microsoft CRM Connector

Microsoft Business Solutions is promoting its own CRM - Microsoft CRM. Microsoft CRM is gaining market share in small, mid-size and even large company CRM markets. For large enterprise clients email server is often realized on Lotus Domino or Java/Unix platforms.

http://www.crmproductreview.com/2005/0418.html

04.18.05

Microsoft CRM Implementation – Fundamental CRM Principles Revision

We would like just to mention the shift in the technical conception - Microsoft CRM is committed to Windows and Microsoft components: Exchange, Active Directory, SQL Server, etc

http://www.crmproductreview.com/2005/0328.html

03.28.05

Microsoft CRM Connector

Microsoft Business Solutions is promoting its own CRM - Microsoft CRM. Microsoft CRM is gaining market share in small, mid-size and even large company CRM markets.

http://www.crmproductreview.com/2005/0314.html

03.14.05

Microsoft CRM Integration With Lotus Domino Email Server

Microsoft Business Solutions CRM is in the market expansion mode and this CRM solution is using all the recent Microsoft technologies - Microsoft SQL Server 2000, Microsoft Exchange 2003/2000, Active Directory, etc.

http://www.crmproductreview.com/2005/0223.html

02.23.05

Microsoft CRM: Generic Web Development?

Microsoft CRM is designed to be customizable. Also the conception of Microsoft CRM - it is a web-based application - sure it has the MS Outlook client, but this is auxiliary. So think about MS CRM as your web front. We do, however understand that programmers should be given examples on how to modify MS CRM. We are trying to cover this in this small article.

http://www.crmproductreview.com/2005/0125.html

01.25.05

Product Review: Blue Pumpkin

Complementing Director Enterprise, Blue Pumpkin Advisor Express is specifically designed to provide management with a comprehensive view of how well individual agents, teams, and the entire operation is performing against established targets and against each other.

http://www.crmproductreview.com/2005/0111.html

01.11.05