CRM Product Review - Reviewing The Top CRM Software

Newsletter Archive: 2006

Automation With Microsoft Dynamics CRM 3.0

Sales and marketing personnel are best employed in sales and marketing rather than carrying out repetitive administrative tasks.

http://www.crmproductreview.com/2006/1228.html

12.28.06

Using Microsoft CRM To Manage Client Projects

As a Microsoft partner, we help our clients implement the solutions they purchase. One challenge we have is how to track the project tasks so that we can...

http://www.crmproductreview.com/2006/1211.html

12.11.06

Mobile CRM Basics

Mobile CRM is emerging into the mainstream as an excellent method of relaying information between marketing and sales personnel.

http://www.crmproductreview.com/2006/1127.html

11.27.06

Using Your CRM Tool To Comply With Expense Tracking Regulations

The most effective way of ensuring compliance with ever-emerging regulations is to institute controls at the point of contact with the physician - that is, your CRM solution in the hands of your representatives.

http://www.crmproductreview.com/2006/1106.html

11.06.06

Call Center Solutions For CRM And Contact Center Professionals

Like anything else in the business world, Customer Relationship Management (CRM) requires a necessity to stay in-tune with the latest communications technology.

http://www.crmproductreview.com/2006/1025.html

10.25.06

Best Practices in CRM - Free Download

When your customers have problems, complaints, or questions, they do not want suggestions or partial answers— they want results.

http://www.crmproductreview.com/2006/1024.html

10.24.06

Never Give Up, Never Let Go...

CRM. When you really take a good look at the concept, customer relationship management (CRM) means different things to different people and different organizations.

http://www.crmproductreview.com/2006/1009.html

10.09.06

Superior Customer Service Management

"For many small- to medium-sized businesses, the key differentiator between their enterprises and those of large companies is their ability to deliver exceptional customer service," says Michael Emaus, CEO of eEnterprise (www.eEnterprise.com), a division of NetSuite global reseller Skyytek Worldwide.

http://www.crmproductreview.com/2006/9025.html

09.25.06

The New And Improved Microsoft CRM 3.0

Microsoft CRM (customer relationship management) was created in order to assure the proper management of your company's budget and to support the needs and requirements of your business

http://www.crmproductreview.com/2006/0911.html

09.11.06

How To Define Your Needs Before Buying CRM

Like many other business trends, the pressure to keep up with the latest technology developments and hold on to your competitive edge can often lead to rushed and poorly researched decisions.

http://www.crmproductreview.com/2006/0828.html

08.28.06

Why Software-As-A-Service CRM Is Here To Stay

There is no denying the increasing business trend to harness the power of the Internet to not only get their message out, but to manage their customer responses.

http://www.crmproductreview.com/2006/0814.html

08.14.06

Mobile CRM Technology Gathering Steam

Mobile CRM technology appears to be gaining ground in terms credibility and popularity. CRM Software as a Service (SaaS) vendors are shifting towards the technology, and consumers' interest in it is rising.

http://www.crmproductreview.com/2006/0731.html

07.31.06

CRM Software Is Nice, But It's No Rosie Jetson

CRM software has evolved into a helpful tool with broad use and appeal. But it's no Rosie Jetson. Let me explain.

http://www.crmproductreview.com/2006/0717.html

07.17.06

CRM Wrapup: Debuts And Deals

InfoStreet's web-based StreetSmart suite adds CRM and sales force automation; gateway security firm IronPort opts for Click Commerce to push supply chain data to CRM; and Hong Kong-based CDC Corporation ups its offer for CRM pioneer Onyx Software.

http://www.crmproductreview.com/2006/0621.html

06.21.06

LexisNexis Unveils New Version Of CRM Product

LexisNexis Interface Software has revealed their latest CRM software in the form of InterAction 5.5. It should feature improved document linking, internalization, calendar synchronization, and report writing as compared to previous versions.

http://www.crmproductreview.com/2006/0605.html

06.05.06

KnowTia Announces Oasis CRM 2.0

The Oasis CRM product line, made by the KnowTia Corporation, is set to be updated with a brand new Version 2.0.

http://www.crmproductreview.com/2006/0522.html

05.22.06

Selligent Partners With LignUp

Partnerships between web-based companies continue to grow at an ever-faster pace. The goal is to provide innovative tools that are user-friendly and to attract more users, thus providing more profit for both companies, giving them the opportunity to continue to grow and attract more customers.

http://www.crmproductreview.com/2006/0515.html

05.15.06

CRM Too Much For Arlington

Salesforce.com recently added Arlington Economic Development (AED), a department of Arlington County Government (VA), to its customer base.

http://www.crmproductreview.com/2006/0502.html

05.02.06

On-demand CRM Vs On-premise CRM

The key factors that decide the appropriateness of a CRM deployment, whether on-site or hosted include the amount of integration required, customer processes, and the extent of operations required for a fruitful customer interaction.

http://www.crmproductreview.com/2006/0417.html

04.17.06

Major Players In The On-Demand CRM Field

On-demand CRM can be likened to a disruptive technology that proves its usefulness over a period of time and finally is there to stay.

http://www.crmproductreview.com/2006/0403.html

04.03.06

CRM On-Demand Is In Demand

There are many factors involved in this significant shift from the traditional software purchase and implementation to the On-Demand offerings from companies like Salesforce.com, Microsoft, and Siebel.

http://www.crmproductreview.com/2006/0320.html

03.20.06

Patricia Seybold Customer Service Tool Kit

This Tool Kit includes technology frameworks, evaluation matrices and best practices so you can identify requirements, compare vendors, and get the answers you need to support your Cross-Channel, Cross-Lifecycle Customer Service and Self-Service and Support Search initiatives.

http://www.crmproductreview.com/2006/0314.html

03.14.06

How To Drive The Right Customer Management Software

As companies battle to win new customers and keep current ones, more companies wanting to leverage their sales and marketing strategies, strengthen their workforce, and utilize the best tools available, are making Customer Relationship Management (CRM) software choices.

http://www.crmproductreview.com/2006/0306.html

03.06.06

Salesnet CRM Releases 25th Anniv. Update

On-demand CRM software provider, Salesnet, added 250 new features for the 25th Anniversary Edition of its enterprise on-demand CRM product. Salesnet has added broader marketing automation that includes new campaign management capabilities and HTML emails...

http://www.crmproductreview.com/2006/0220.html

02.20.06

SAP's Hosted CRM Product

SAP AG announced on Friday an expansion of its mySAP Customer Relationship Management (mySAP CRM) solution to include an on-demand option. The SAP CRM on-demand solution is designed for large and midsize organizations to manage sales, service and marketing in an easy-to-use solution delivered directly via the Internet, offered through a subscription-based licensing model.

http://www.crmproductreview.com/2006/0206.html

02.06.06

Clementine Boosts CRM Capabilities

SPSS Inc. just released a data mining workbench dubbed Clementine 10 aimed at creating a 360 degree view of the customer by compiling data from a number of sources. Clementine's bag of tricks also comes with an "anomaly detection" system for fraud combat that shows unusual behaviors as they occur within the data collected...

http://www.crmproductreview.com/2006/0116.html

01.16.06