CRM Product Review - Reviewing The Top CRM Software

Newsletter Archive: 2007

WebEx, its new owner Cisco, and Siebel's masters at Oracle have made Siebel CRM available on an on-demand basis through WebEx Connect.

http://www.crmproductreview.com/2007/1127.html

11.27.07

Siebel CRM Mashed Up Through WebEx

WebEx, its new owner Cisco, and Siebel's masters at Oracle have made Siebel CRM available on an on-demand basis through WebEx Connect.

http://www.crmproductreview.com/2007/1101.html

11.01.07

Small Businesses -- Generate Leads and Close More Deals

Looking for ways to generate leads and close more deals? Want to know how businesses like yours are attracting and tracking Website visitors and ensuring consistent follow-up?

http://www.crmproductreview.com/2007/1024.html

10.24.07

Salesforce.com: The Perils Of Platform As A Service

First off, let me say I'm very impressed with Salesforce.com. I admire the company considerably. My startup, HubSpot, is a Salesforce.com customer.

http://www.crmproductreview.com/2007/1008.html

10.08.07

MyCRMcareer - A New Online Service For CRM Professionals

Throughout the latter part of the summer, the Cerado team has been partnering with our friends at BPTPartners to build out a new online service for CRM (Customer Relationship Management) professionals.

http://www.crmproductreview.com/2007/0918.html

09.18.07

What Is The Best Free Open Source CRM Software?

Rather than taking a look at one specific piece of CRM software today, I thought I would direct everybody's attention to a WebProWorld post in which a member is asking which one he should use.

http://www.crmproductreview.com/2007/0824.html

08.24.07

Will That Be CRM Or eCRM Software?

The internet has truly redefined how we do business both as a sales channel and a marketing channel. It has also redefined how we collect information on our customers. We've taken CRM to a new level with eCRM.

http://www.crmproductreview.com/2007/0716.html

07.16.07

CRM and Sales Force De-Automation

Is CRM Software Killing your Company? CRM Can become Company De-Automation. CRM vendors speak of sales force automation and work flow improvements but they how elusive this will be.

http://www.crmproductreview.com/2007/0702.html

07.02.07

Book Review - Reinventing The Customer Experience

I have just finished Jonathan Tisch's book Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience.

http://www.crmproductreview.com/2007/0618.txt

06.18.07

Analyze Your CRM Needs Before You Buy

The modern business owner has a lot more pressure because of the hi-tech world we live in. It's not easy holding on to that edge you have over the competition.

http://www.crmproductreview.com/2007/0604.html

06.04.07

Goldmine Prize CRM Software

Business is aware of just how important Customer Relationship Management is these days. In fact hundreds of thousands of dollars go into R&D of CRM and yet the solution is right at your fingertips and affordable even by the smallest of companies.

http://www.crmproductreview.com/2007/0514.html

05.14.07

How To Create A Marketing Campaign With Microsoft CRM

It's not hard--isn't that good news? Microsoft's Dynamic CRM software makes marketing seem effortless. Open up your CRM 3.0 software and click Campaigns in the Marketing area of the application. Once in there, you just click New.

http://www.crmproductreview.com/2007/0430.html

04.30.07

Closed-Loop Marketers More Likely to Reach Goals

As I've written before, I'm a big proponent of using closed loop feedback to improve marketing and lead generation ROI. I came across a recent report by Aberdeen Group entitled, "Creating a Customer-Centric Marketing Organization," that reinforces the point with broader empirical data.

http://www.crmproductreview.com/2007/0416.html

04.16.07

Latest Developments From ACT Database Software

A customer relationship management (CRM) application that is not able to create reports is virtually worthless. Accurate reporting in a variety of user-defined ways is one of the core strengths of a good contact management database.

http://www.crmproductreview.com/2007/0326.html

03.26..07

GoldMine CRM And Effective Marketing

Good customer relationship management - CRM software, such as GoldMine software for example, provides you with the ability to not only conduct effective sales management, but also effective marketing campaigns as well.

http://www.crmproductreview.com/2007/0312.html

03.12.07

The Importance Of Reporting In CRM Software

02.28.07

What are you making your customers do to get a few answers?

Designed for quick implementation and optimized for Microsoft Dynamics™ CRM 3.0, Neocase can be deployed either on-demand or on-premise, allowing you to focus on growing your business.

http://www.crmproductreview.com/2007/0227.html

02.27.07

Can CRM Adapt To My Way Of Working?

Introducing new software into any company can be disruptive and can pose a challenge for employees. They will most likely have to be trained to learn how to use the new software.

http://www.crmproductreview.com/2007/0219.html

02.19.07

The Importance Of Training On A CRM Solution

Imagine buying a car before you have had driving lessons of any kind, and then sitting behind the wheel trying to figure out how to get you and the car back home. You would likely fail.

http://www.crmproductreview.com/2007/0205.html

02.05.07

Sugar CRM - Roadmap To Commercial Open Source Technology

Sugar CRM is commercial Open Source Customer Relationship Management (CRM) software for companies of all sizes, based on the LAMP stack (Linux-OS; Apache-Web Server; MySQL-Database Server; PHP-Programming Language).

http://www.crmproductreview.com/2007/0122.html

01.22.07

Sales Management W/ Microsoft Dynamics CRM

Microsoft Dynamics CRM 3.0 is a comprehensive customer relationship management software package that helps businesses to improve all aspects of customer service and improve marketing and sales performance.

http://www.crmproductreview.com/2007/0108.html

01.08.07