CRM Software Makes Inroads In Tinseltown
We'll admit from the start: this isn't the same as having the words "CRM is great" shown at the start of every movie. And it's really not the same as Hollywood's stars "doing lunch" with everyone in the CRM industry..
http://www.crmproductreview.com/2009/1221.html | 12.21.09 |
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Salesforce.com Racks Up CRM Market Awards
It's always nice for a company when it wins an award. Winning two - or even three - is better still. But Salesforce.com won four CRM Market Awards from CRM Magazine last week, which definitely seems like an accomplishment worth documenting.
http://www.crmproductreview.com/2009/1207.html | 12.07.09 |
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Hospital System An Ideal Target For CRM Community
America's population is getting older all the time. Changes to the healthcare system may mean that a lot more people will soon have health insurance, too. It could be extremely beneficial to the CRM community, then, if hospitals learn the value of CRM software.
http://www.crmproductreview.com/2009/1130.html | 11.30.09 |
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Setting Up CRM Software For Your Business
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IBM Exec Places Bet Against CRM
Businesses and individuals in the CRM industry may want to watch their backs while working harder than ever. An IBM exec has been quoted as saying that CRM (along with ERP) will be more or less left in the dust.
http://www.crmproductreview.com/2009/1102.html | 11.02.09 |
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LoopFuse CRM Now Available On Saleforce
Marketing automation firm, LoopFuse has added its "OneView" to the Salesforce.com AppExchange. LoopFuse OneView and Salesforce CRM combined will help businesses improve sales and increase revenue.
http://www.crmproductreview.com/2009/1020.html | 10.20.09 |
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Ebix Acquires E-Z Data, Talks CRM Development
E-Z Data - along with its CRM software aimed at the financial services industry - has found a new home, in a manner of speaking. Ebix acquired E-Z Data for $50.35 million late last week, and now intends to make CRM solutions much more commonplace.
http://www.crmproductreview.com/2009/1005.html | 10.05.09 |
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Bluewolf Gets Spotlight, Talks CRM
Things are going well for Bluewolf, which deals in consulting and remote database administration. Over the past month or so, the company's been recognized three different times, with one award coming from what may be a familiar publication: CRM magazine.
http://www.crmproductreview.com/2009/0922.html | 09.22.09 |
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Salesforce Targets Small Businesses With Contact Manager
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Customer Dynamics Ranked Among Microsoft's Top CRM Partners
Members of the CRM community who are looking for some sort of ally, role model, or even employer may have found it in Customer Dynamics. At a recent conference, Microsoft recognized the Salt Lake City-based company for being superior in a couple of different ways.
http://www.crmproductreview.com/2009/0817.html | 08.17.09 |
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Global CRM Market Up 12.5% In 2008
The global CRM market revenue reached $9.15 billion in 2008, a 12.5 percent increase from 2007 revenue of $8.13 billion, according to Gartner. Analysts said the market growth was driven by enterprise investments in technologies focused on customer retention, analytics and on-demand solutions.
http://www.crmproductreview.com/2009/0804.html | 08.04.09 |
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Microsoft Connects Dynamics CRM To Twitter
It's getting to the point that Twitter is hard to avoid; in fact, a study released today determined that the site's received about $48 million in free media coverage. It makes a fair amount of sense, then, that Microsoft's decided to integrate its Dynamics CRM software with Twitter.
http://www.crmproductreview.com/2009/0720.html | 07.20.09 |
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Salesforce Refreshes IPhone App
Hardware and software go hand in hand, and can often act to hold each other back. But Apple and Salesforce recently took some steps forward that leave them pretty much in harmony, as Salesforce CRM Mobile has been upgraded to take advantage of the iPhone 3.0 operating system.
http://www.crmproductreview.com/2009/0622.html | 06.22.09 |
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SugarCRM Takes Steps Forward
Sugar CRM 5.5 has arrived in beta form, and this new version of the open source management application promises to offer several improvements over the old one. Chief among them are mobile features and superior Web services.
http://www.crmproductreview.com/2009/0601.html | 06.01.09 |
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Maximizer's CRM Solutions Receive Several Nods
Maximizer Software is on a roll. Six days ago, there was an announcement that two companies signed its partner program, and even more recently, Maximizer Mobile CRM was certified through the Sprint Smartphone Certification Program to work on Sprint networks.
http://www.crmproductreview.com/2009/0511.html | 05.11.09 |
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Funnela A Decent CRM Starting Point
As everyone who's ever watched the movie "What About Bob?" knows, some of life's more complicated or intimidating issues are best addressed by taking baby steps. And where CRM is concerned, Funnela is a software program that is supposed to be pretty approachable for people new to the field.
http://www.crmproductreview.com/2009/0427.html | 04.27.09 |
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Oracle, Google Make CRM Moves
A whole lot of people like Google; a look at the corporation's share of the search market (around 65 percent) proves this point. And Siebel and its parent company, Oracle, have a ton of fans, too.
http://www.crmproductreview.com/2009/0413.html | 04.13.09 |
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Salesforce Adds Twitter Analytics
I think we can all agree that collecting customer feedback is a good thing, right? What we may not all agree on is whether we should go out and collect that feedback in the places where our customers hang-out, or if we should serve coffee and donuts and entice them to come to us.
http://www.crmproductreview.com/2009/0331.html | 03.31.09 |
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Morph Labs Announces Beta Version Of CRM Solution
Even in the best of times, businesses need to stay on top of what's happening and keep up with any changes. This holds especially true in the "econalyptic" environment in which we now find ourselves.
http://www.crmproductreview.com/2009/0319.html | 03.19.09 |
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7 Billion People Offers CRM For Online Retailers
7 Billion People, a provider of Web personalization software, has introduced WebLegend, a software solution that allows online retailers to adapt Web pages in real-time to match customer's preferences.
http://www.crmproductreview.com/2009/0303.html | 03.03.09 |
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Is Your Small Business Using CRM Software?
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Things To Remember When Shopping For CRM Software
For many companies a good CRM (Customer Relationship Management) program is a holy grail of sorts. Ideally, a company could implement their business intelligence software to streamline customer interactions allowing for employees to focus their time spend on other business...
http://www.crmproductreview.com/2009/0127.html | 01.27.09 |
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CRM Makes The Mobile Jump
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