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The New Microsoft Dynamics CRM
By Chris Crum
Staff Writer
Article Date: 2008-01-07
A couple of weeks ago, Microsoft announced that the new version of Microsoft Dynamics CRM was released.
The new version, which was once known as "Titan" is now known as Microsoft Dynamics CRM 4.0 for on-premise and partner-hosted deployments and Microsoft Dynamics CRM Live for Microsoft-hosted deployment.
"Microsoft Dynamics CRM is making the power of choice a reality for businesses around the world," commented the product's general manager, Brad Wilson.
"This new release further enables us to deliver on Microsoft's software plus services strategy and provide our CRM solutions with a great user experience and exceptional business value," added Wilson.
Features of the new version include:- An advanced multitenant architecture that supports multiple customers per server
- Extended global capabilities including user choice of more than 25 languages and pervasive support for multiple currencies
- New business intelligence capabilities including cross-entity views and an end-user ad hoc reporting wizard
- Advanced business process automation based on Microsoft Windows Workflow Foundation
- New collaboration capabilities with Microsoft Office Communications Server 2007 including real-time presence indicators within the CRM application
Before it's all said and done, Microsoft Dynamics CRM 4.0 is intended to be released across the world in over 25 languages.
It rolled out in English only, but nine additional language packs were planned for this month.
About the Author:
Chris is a staff writer for WebProNews. Visit WebProNews for the latest ebusiness news.
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