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SugarCRM Takes Steps Forward
By Doug Caverly
Staff Writer
Article Date: 2009-06-01
Sugar CRM 5.5 has arrived in beta form, and this new version of the open source management application promises to offer several improvements over the old one. Chief among them are mobile features and superior Web services.
Let's start with the mobile angle. A press release explained, "The new Mobile Studio Editor provides enhanced customization capabilities to optimize SugarCRM for mobile devices with pre-built layouts and views for modules designated for mobile use. Users can select which modules to view in the wireless client and tailor the layouts and fields for the wireless client from within Sugar Studio."
Considering how important mobile is supposed to become (look at the iPhone and Google's Android even now), this seems quite important.
Then there's the second category of upgrades. The release later discussed "[s]ignificant improvements to the web services framework that streamlines the performance of web service calls and allows third-party developers to more easily create and maintain integrations to the SugarCRM application. SugarCRM has also added a REST interface that allows for easier development of RESTful services allowing complex interactions between Sugar and services such as e-commerce systems, billing services and social networks."
The beta release can be previewed here or downloaded here, with a more final version expected sometime this summer. In the meantime, it sounds like SugarCRM's users are in for a pleasant (or "sweet," if you'll pardon the pun) surprise.
About the Author:
Doug is a staff writer for WebProNews. Visit WebProNews for the latest eBusiness news.
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