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Microsoft Introduces Dynamics CRM 2011
By Mike Sachoff
Staff Writer
Article Date: 2011-02-21
Microsoft has introduced its Dynamics CRM 2011 for on-premises and partner-hosted deployments.
Microsoft Dynamics CRM 2011 is now globally available and existing customers with active Microsoft Software Assurance agreements can access the new version via the Microsoft Download Center.
This release complements the latest version of Microsoft Dynamics CRM Online, which delivers Microsoft Dynamics CRM 2011 as an on-demand service from Microsoft's datacenters and was launched into 40 markets and 41 languages in January
Microsoft Dynamics CRM 2011 includes:
*A next-generation native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and advanced user personalization.
*Intelligent experiences through guided process dialogs, inline business intelligence for performance and goal management, and real-time dashboards.
*Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the new Microsoft Dynamics Marketplace.
"The need to build deeper and more profitable relationships on a global scale remains a CIO top priority," said Mark Barrett, senior vice president, CRM, Avanade.
"The combination of Avanade's deep experience in solution development and Microsoft Dynamics CRM 2011 enables us to deliver comprehensive CRM capabilities to our clients through on-premises deployments as well as a software-as-a-service offering. Microsoft Dynamics CRM 2011 provides a platform for us to help companies strengthen customer and partner relationships, increase productivity, and collaborate across the organization."
About the Author:
Mike is a staff writer for WebProNews. Visit WebProNews for the latest ebusiness news.
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